The 'AI novelty' phase is ending, replaced by a focus on decision speed and organizational systems. For product professionals, the value is moving away from managing a process toward building mental models that can withstand both rapid AI-driven productivity gains and potential market consolidation.

As OpenAI sunsets its most dangerous model, the tensions it exposed remain as tricky as ever. PLUS: Elon's space catapult, and OpenAI vs. Anthropic

Will OpenAI someday be seen as the WeWork of AI, as I have suggested several times, as far as back as late 2023? I still think so, and I think that moment is drawing close. They have, by any reasonable standard, seen rough times of late. Google an...

Check out the conversation on Apple, Spotify and YouTube. Brought to you by: • Maven: Get 15% off Caitlin’s courses with code AAKASHxMAVEN • Pendo: The #1 software experience management platform • Jira Product Discovery: Plan with purpose, shi...

Nope. This is not an essay about Elon Musk. It’s also not about how in 2019 he promised a million robotaxis in 2020. Or even how he eventually walked that back to 2026 (which also won’t happen). Nope, it’s about Microsoft’s AI CEO who (following...

Stream the latest episode Listen and watch now on YouTube, Spotify, and Apple. See the episode transcript at the top of this page, and timestamps for the episode at the bottom. Brought to You by • Statsig — The unified platform for flags, ana...

A while back, I wrote down 21 lessons from my time at Google. The response caught me off guard because of which ones stuck. It wasn’t tech-specific advice. It was the stuff about people, decisions, and the messy reality of building things together...

Sherwin Wu leads engineering for OpenAI’s API platform, where roughly 95% of engineers use Codex, often working with fleets of 10 to 20 parallel AI agents. Listen on YouTube, Spotify, and Apple Podcasts We discuss: • What OpenAI did to cut code...
How many times did you hear about the feature factory? Maybe you feel that in your bones today - I feel that with the teams I coach. John Cutler coined this term 9 years ago, when he wrote a blog post, 12 Signs You’re Working on a Feature Factor...

And how to do hard things in general — based on dopamine addiction studies and the pleasure-pain principle. Continue reading on UX Collective »

In the second Executive Function episode, Brett sits down with Ryan Lucas, VP of Design at Rippling. Before Rippling, Ryan led design at Retool and co-founded multiple startups, bringing a rare founder's perspective to design leadership. A trained...

What is product roadmap software? Building a product roadmap is a vital and incredibly useful process for any product manager, and the right roadmapping software can make the difference between a clear, insightful, and flexible plan that anyone c...

Redefining the relationship between AI utility and digital advertising. (AI disclaimer: billboard asset produced with AI assistance; the billboard copy, and rest of the banner are my own design) Banner for “Useful Ads,” showing a nighttime billbo...

There’s a particular kind of panic that hits when you’re facing a creative problem, and the well just feels… empty. Every idea seems stale… Continue reading on UX Collective »

The path to designing for AI is in questioning the fundamentals of what design stands for Image Credit: AI Generated ImageI admire artists and industrial designers who challenge assumptions. Ross Lovegrove is one of them. If you’ve never heard of...

How to safely introduce AI and agentic capabilities into your on-call processes. That third page at 3am is exhausting, but it is more than a nuisance; it’s a signal that your incident response orchestration is broken. While most teams blame noisy ...